Trusted Care Provider

Your FIRST ChoiceFor NDIS and Home Care Services

Delivering compassionate, professional support tailored to your unique needs. At Allegiance, we empower individuals and families to live with dignity, independence, and confidence every step of the way.

Compassionate caregiver assisting senior client
Compassionate Care
Certified Professionals
In-Home Support

About Us

Your Trusted One-Stop Provider for NDIS and Home Care Services

Compassionate Care with Professional Excellence

At Allegiance Health and home Care Services, our team of qualified care professionals delivers a wide range of personalised services under both NDIS and Home Care. We empower individuals to live independently, safely, and with dignity. As a trusted and vetted provider, you can count on us for care that makes a real difference.

At Allegiance, we don’t believe in one-size-fits-all solutions. Every individual is unique, and so are their needs. That’s why we take the time to understand each participant’s lifestyle, preferences, and personal goals designing customised support plans that truly make a difference.

At Allegiance, our dedicated team of healthcare and support professionals brings both empathy and expertise to every interaction. We’re not just service providers, we are trusted partners in each participant’s and consumers journey toward independence, confidence, and dignity.

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Caregiver assisting NDIS participant

Premium NDIS & Homecare Services

Discover our comprehensive support services designed to enhance independence and quality of life

Comprehensive and Person-Centred NDIS Support Services

At Allegiance Heart and Home Care, we are dedicated to delivering high-quality, tailored support under the National Disability Insurance Scheme (NDIS). Our focus is on empowering participants to achieve their goals, build independence, and lead meaningful lives. Through a compassionate, person-centred approach, we ensure that every service is individually designed to reflect each participant’s unique needs, preferences, and aspirations.

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Premium In-Home Care Services

At Allegiance Heart & Home Care, we understand that home is more than just a place. It is where comfort, familiarity, and dignity reside. That’s why we’re dedicated to delivering compassionate, high-quality care that supports older Australians to live safely, independently, and with confidence in their own homes. Our experienced team provides a wide range of personalised services, including personal care, help with daily tasks, medication support, nursing care, and meaningful companionship. We work closely with you and your loved ones to develop flexible care plans that evolve as your needs change ensuring peace of mind, comfort, and consistent support every step of the way.

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Our Care Levels

Personalized Home Care Solutions

Four levels of professional care tailored to individual needs

Level 1

Basic Care

  • Daily wellbeing checks
  • Medication reminders
  • Light domestic help
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Level 3

Intermediate Care

  • All Low Care services
  • 24/7 emergency support
  • Specialized dementia care
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Level 4

High Care

  • All Intermediate services
  • Full-time personal care
  • Complex medical support
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Need help choosing the right care package?

Our care consultants are available to guide you through the options

Compassionate care provider

We've got YOU covered, rain, hail or shine.

At Allegiance Heart & Home Care, we’re committed to enhancing your wellbeing and quality of life. If you’re seeking independence with the right care and support, we’ll be by your side every step of the way.

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Join our dedicated team of care workers

Become a part of our compassionate and supportive environment at Allegiance Heart & Home Care. Make a meaningful impact in the lives of those we serve and grow your career with us.

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Why Choose Us

Over 20 Years of Combined Experience in Disability & Aged Care

At Allegiance Heart & Home Care, our team brings together more than two decades of experience supporting people across both the NDIS and Home Care sectors. We’re committed to delivering personalised, high-quality care that empowers individuals to live safely, independently, and with dignity.

Comprehensive and Culturally Sensitive Support

At Allegiance Heart & Home Care, we deliver a wide range of personalised services through our diverse team of healthcare and support professionals. From personal care and domestic assistance to clinical nursing, allied health, mental health support, and community participation.

we’re here to help individuals live safely and independently. Our team speaks multiple languages and reflects a variety of cultural backgrounds, ensuring respectful, inclusive support that honours each person’s values and preferences.

Expertise You Can Trust

As a trusted provider of aged care and disability support in Australia, Allegiance Heart & Home Care is committed to excellence. We invest in ongoing professional development and maintain a skilled team including Registered Nurses and qualified specialists to deliver high-quality, personalised care.

Unlike many providers, we continually expand our services to meet the evolving needs of our community. Our dedicated team works closely with each individual to develop tailored support plans that reflect their goals, preferences, and lifestyle.

Personalized Care Plans

At Allegiance Heart & Home Care, we design tailored support plans that reflect your individual needs, lifestyle, and personal goals. Ensuring you receive the right care, your way.

We regularly review and adjust your plan as your needs change, so you always receive the most relevant and effective support, every step of the way.

Innovative Care Technology

At Allegiance Heart & Home Care, we utilise advanced technology to improve the quality, safety, and responsiveness of our services. From smart medication management and emergency response systems to secure family communication portals, our digital tools are designed to enhance every aspect of care.

Our digital tools provide peace of mind while maintaining the human touch that defines quality care.While technology strengthens our support, it's the human connection and compassion of our team that continues to define the heart of what we do.

Family-Centered Support

At Allegiance Heart & Home Care, we recognise that quality care supports not just the individual, but the entire family. That’s why we offer ongoing guidance, respite care, and regular updates to keep families informed and involved every step of the way.

With 24/7 access to our care coordinators, you’ll always have the support you need—because no one should navigate the care journey alone.

Latest Blog Posts

Explore our latest updates and insights.

Top 10 Benefits of Aged Care Services at Home

Top 10 Benefits of Aged Care Services at Home

As we grow older, the desire to remain in the comfort of our own home becomes stronger and with good reason. Home is where we feel most secure, surrounded by familiar faces, memories, and routines. Thanks to Australia’s Home Care Package program and profe

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Choosing The Right Home Care Service Provider: A Comprehensive Guide

Choosing The Right Home Care Service Provider: A Comprehensive Guide

As the need for support grows whether due to ageing, illness, or disability many Australians and their families look to home care providers to help maintain quality of life and independence. But with so many providers available, choosing the right one can

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Frequently Asked Questions

Navigating aged care and disability support can feel complex. Our FAQs provide clear guidance for both NDIS participants and Home Care Package consumers.

We offer a comprehensive range of aged care and NDIS services, including:

  • Personal care (showering, dressing, grooming)
  • Community access and social engagement
  • Transport to appointments or social events
  • Domestic assistance (cleaning, laundry, meal prep)
  • Nursing care and medication support
  • Allied health (physiotherapy, OT, dietetics)
  • Support coordination and plan management (NDIS)
  • Respite care for carers
  • Home modifications and assistive technology

We support:

  • Older Australians with Home Care Packages (HCP Levels 1–4)
  • Seniors awaiting their package (interim support)
  • NDIS participants (self-managed and plan-managed)
  • Carers or family members arranging care on someone's behalf

Yes. We provide services across all states and territories in Australia. Our care teams are located in major cities and regional areas.

You can start by:

  • Calling us on 0450 085 223
  • Emailing info@allegiancehearthomecare.com.au
  • Filling in our website enquiry or "Book a Service" form

We'll arrange a consultation and guide you through the next steps, whether that's service onboarding, assessment support, or understanding your funding.

Absolutely. We can:

  • Help you apply for a My Aged Care assessment (ACAT)
  • Explain the NDIS access process
  • Connect you with GP or allied health referrals
  • Support you to prepare documentation

Yes. Our staff are:

  • Police-checked and hold current clearances
  • Trained in infection control, first aid, CPR, manual handling
  • Experienced in aged care and disability support
  • Culturally competent and multilingual (where required)

Yes. We prioritise compatibility. You'll be involved in staff selection, and we will assign carers or nurses that suit your preferences, background, and communication needs.

We focus on:

  • Compassionate, person-centred care
  • Consistency and reliability
  • Cultural safety and inclusion
  • Transparent pricing and flexible service delivery
  • Rapid onboarding and responsive communication

You can:

  • Use the website contact form
  • Email info@allegiancehearthomecare.com.au
  • Call us directly

All feedback is treated seriously and confidentially. You can remain anonymous if preferred.

To access NDIS supports, you must:

  • Be under 65 years old
  • Have a permanent and significant disability
  • Be an Australian citizen or permanent resident

We can guide you through the application if needed.

We provide:

  • Core supports (personal care, assistance with daily living)
  • Community participation
  • Nursing and health supports
  • Plan management
  • Support coordination
  • Allied health services
  • SIL, STA and MTA (in applicable locations)

Yes. We work with:

  • Self-managed participants
  • Plan-managed participants
  • Nominees or coordinators representing participants

Yes. We aim to provide consistent staffing wherever possible. Your preferences are always respected and documented in your support plan.

In many cases, we can commence services within 2–5 business days of receiving your request and required documents. Emergency or urgent requests are prioritised.

Yes. Our Plan Managers:

  • Pay your invoices
  • Track your budget
  • Provide monthly spending statements

This service is free and funded directly by the NDIS.

Support Coordinators help you:

  • Understand and use your NDIS plan
  • Connect with appropriate providers
  • Build your capacity to manage your supports

A Home Care Package is a government-funded program that provides support services to help older Australians live independently in their own homes. The packages are tailored to individual care needs across four levels, ranging from basic to high-level support.

An Aged Care Assessment Team (ACAT) will assess your care needs and assign a suitable package level. Allegiance can assist you in organising this assessment and guiding you through the process.

Depending on your level, services may include personal care, nursing, physiotherapy, domestic help, transport, meal preparation, and social support. All services are customised based on your care plan.

Yes. At Allegiance, we work with you to match you with the most suitable care workers who respect your preferences, culture, language, and lifestyle.

The government subsidises most of the cost. However, you may be asked to contribute depending on your income. We are transparent about pricing and can provide a clear fee schedule before you commit.

Your care plan is regularly reviewed. If your condition changes, we'll help you apply for a reassessment to upgrade your package level.

Yes. While Home Care Packages are designed for ongoing care, we also support interim, transitional, or palliative care depending on availability.

Once your package is assigned and Allegiance is your chosen provider, we can typically commence services within a few days.

Yes. Allegiance Heart & Home Care supports eligible clients throughout all Australian states and territories.

Simply contact us via phone or email and we will guide you through every step—from assessment to care planning and service delivery.

Apply via My Aged Care by calling 1800 200 422 or online. We can assist with:

  • Booking your ACAT assessment
  • Preparing relevant documentation
  • Liaising with family or advocates on your behalf
  • CHSP (Commonwealth Home Support Programme) provides short-term, entry-level support
  • HCPs (Home Care Packages) offer long-term, comprehensive care across four funding levels

Based on your level, services may include:

  • Personal and clinical care
  • Respite
  • Meal support
  • Transport
  • Allied health and mobility aids
  • Home modifications and gardening

Yes. If your needs increase, we can help you request a reassessment to move to a higher level.

Potential fees include:

  • Income-tested care fees (based on income)
  • Basic daily fee (Allegiance currently does not charge this)

We provide a transparent fee schedule before services commence.

Yes. You have full control and can:

  • Pause services while in hospital
  • Reschedule visits
  • Change services with notice

We are flexible and work with your preferences.

Yes. Family, carers, or guardians are welcome to be part of your onboarding, planning meetings, or reviews.

Still have questions?

Our care specialists are ready to provide personalized answers and guidance.