Our Care Levels

Personalized Home Care Solutions

Four levels of professional care tailored to individual needs

Level 1

Basic Care

  • Daily wellbeing checks
  • Medication reminders
  • Light domestic help
Book This Service
Level 3

Intermediate Care

  • All Low Care services
  • 24/7 emergency support
  • Specialized dementia care
Book This Service
Level 4

High Care

  • All Intermediate services
  • Full-time personal care
  • Complex medical support
Book This Service

Need help choosing the right care package?

Our care consultants are available to guide you through the options

Personal Care & Reablement

Support with daily activities to maintain your independence and dignity at home.

  • Assistance with showering, dressing and grooming
  • Mobility support and transfers
  • Toileting and continence care
  • Reablement programs to regain independence
  • Medication reminders and assistance
  • Skin care and pressure area care

Domestic Assistance & Transport

Help with household tasks and getting out and about in your community.

  • Light house cleaning and tidying
  • Laundry and ironing assistance
  • Meal preparation and planning
  • Shopping and errands
  • Transport to appointments
  • Social outing support
  • Gardening and basic home maintenance

Nursing, Complex Care & Clinical Case Management

Specialized nursing care for those with complex health needs in their own home.

  • Wound care and dressing changes
  • Catheter and stoma care
  • Medication administration and management
  • Chronic disease management
  • Post-hospital care and rehabilitation
  • Clinical case management
  • Health monitoring and assessments

Allied Health Services

Professional therapies to improve mobility, function and quality of life at home.

  • Physiotherapy for mobility and pain management
  • Occupational therapy for daily living skills
  • Speech pathology for communication and swallowing
  • Dietetics and nutrition planning
  • Podiatry for foot and nail care
  • Exercise physiology for strength and balance
  • Social work for emotional support

Assistive Technology & Home Modifications

Solutions to make your home safer and more accessible.

  • Mobility aids assessment and provision
  • Bathroom modifications (grab rails, shower seats)
  • Ramps and stair lifts
  • Kitchen modifications for accessibility
  • Personal alarms and monitoring systems
  • Bed rails and pressure care equipment
  • Home safety assessments

Respite & Social Support

Giving carers a break while ensuring you receive quality care and companionship.

  • In-home respite care
  • Social support and companionship
  • Community access and outings
  • Group activities and day programs
  • Overnight and weekend respite
  • Emergency respite care
  • Culturally specific respite options

Palliative & End-of-Life Care

Compassionate care focused on comfort, dignity and quality of life.

  • Pain and symptom management
  • Emotional and spiritual support
  • Personal care with dignity
  • 24/7 nursing care as needed
  • Family support and education
  • Coordination with palliative care teams
  • Bereavement support

Helpful Resources

Download our free guides to learn more about home care services

Home Care Consumer Handbook

Everything you need to know about receiving home care services, your rights, and what to expect.

Download Now

Home Care Pricing Schedule

Transparent information about our fees and what's included in each package level.

Downoad Now

Frequently Asked Questions

Answers to common questions about home care packages and services.

FAQ

Compassionate Care in the Comfort of Your Home

Let us help you or your loved one maintain independence with quality home care services